DMT Sri Lanka
UI/UX Case Study
Short Summary
I redesigned the DMT Sri Lanka site to fix messy layouts and confusing navigation. The result is a simple, trustworthy interface that helps people find services fast.
Problem
The original site had the same issues I see on many government sites: complex navigation that confused users, messy layouts with poor spacing, and unclear or duplicated service categories. A quick survey showed 86% of users found the navigation confusing.
Process
- Heuristic review - listed UI problems and UX friction points.
- User survey - confirmed main pain: confusing navigation (86%).
- Information architecture - rework service categories so every service has a clear place.
- Wireframes - sketched simple task-focused flows.
- Visual system - created a style guide (colors, spacing, type scale).
- Prototyping - made a clickable Figma prototype.
- Iterate - fixed labels and flow based on feedback.
Key Design Decisions
- Simplified navigation: reduce top items, clear labels.
- Clear sections: strong headers and visual separators.
- Typography: Merriweather for trust, Arial for body.
- Minimal homepage: only core actions and services.
Outcome
After the redesign, users can reach most services in 2-3 taps. Navigation is simpler, labels are clearer, and the visual hierarchy is improved, making the site feel calm, uncluttered, and more trustworthy.
